Do you employ the crew that does the work?
No crew of our own -- we connect Lexington homeowners with independent local providers.
Will you guarantee a provider responds?
No -- availability, qualifications, and response times vary across providers.
Can photos alone diagnose the problem?
Not reliably -- karst-related moisture issues especially tend to need someone on site.
Do I need more than one estimate?
For anything non-urgent, comparing written scopes usually turns up meaningful differences.
Who checks a provider's license and insurance?
That responsibility sits with the homeowner -- confirm credentials, insurance, and permits before signing.